Frequently Asked Questions

Products & Authenticity

Are the medicines sold on BodyStop.in original?

How do I check my product is genuine after it arrives?

Will I receive fresh stock?

I've read that Ras and Bhasma medicines contain metals. Are they safe?

Your prices are lower than the printed MRP. Is discounted stock still genuine?

Why do gold medicines cost so much for just 10 tablets?

The same medicine is sold by Baidyanath, Dhootapapeshwar and other brands. Are they all the same?

The packaging looks different from my last purchase. Should I worry?

Are all your medicines vegetarian?

Ordering & Prescriptions

Do I need a prescription to buy Ayurvedic medicines?

Can you suggest a medicine for my health problem?

Can I place an order on WhatsApp or phone?

Do you provide GST invoices? Can clinics or shops order in bulk?

Shipping & Delivery

What are the delivery charges?

How soon will my order be shipped?

Do you deliver all over India? What about outside India?

How do I track my order?

Payments

What payment methods do you accept?

Is there any extra charge for Cash on Delivery?

Cancellations, Returns & Refunds

Can I return a medicine after delivery?

What if I receive a damaged or wrong product?

Can I cancel my order?

Usage & Safety

Do Ayurvedic medicines have side effects?

Can I take Ayurvedic medicine along with my regular allopathic medicine?

How should I store Ayurvedic medicines at home?

Why do labels say to take the medicine with honey, milk or ginger juice?

Do Asava and Arishta preparations contain alcohol?

How long before an Ayurvedic medicine shows results?

Can I take two or three Ayurvedic medicines together?

Need Any Help

Our Helpline

+91 9694-939-939

SMS / Whatsapp

+91 9694-939-939

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